Friday, February 13, 2015

Web Browsers

A mini post. It started as a Facebook Rant but it was a little too long so now it's a post. But not really a REAL post... so it's a mini post:

After an hour (AN HOUR) of trying to figure out how to set up my "My Verizon" account and losing connection with both the "chat help" and a phone rep I get to my third verizon customer service rep of the evening...Third. I was not happy at this point.

Me: "I'm not able to register my account. After I give it my account number and zip code it loops back to the home screen of the verizon web page."

Customer Service: "Hmmm. What web browser are you using?"

Me: "Chrome"

Customer Service: "Ok, you're gonna wanna use Explorer to navigate the Verizon webpage. Are you using Explorer?"

Me: ಠ_ಠ  -deep breath- "Yes, I pay an exorbitant amount of money that you will not budge a penny in my favor for your FIOS service that you advertise hits speeds of 500 Mbps to use.... Internet Explorer."

No I didn't really say that. I screamed it in my head.

What I really said is "Hold on. I have Firefox."

First world problems.

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